Congratulations to Kellie Shipley IMG January Customer Service Superstar
Kelli Shipley is a restorative aide at Keosauqua Health Care Center. Kelli has been with us for over a year, and is a true team player who portrays the company mission. One resident suggested nominating Kelli because, “She takes such good care of me, she is so nice, she takes me on walks, and she is so patient”. Tiffany, our dietary manager stated, “Kelli is just a one in a million type of employee, she is constantly advocating for her residents, she knows their likes and dislikes, and she does not leave the dining room until the last resident is finished”. When Kelli gets to work she doesn’t just complete her daily duties. She gets residents dressed, sits at assist tables in the dining room, and floats among the team of CNA’s ensuring that everyone is caught up. Then she will continue on with her daily duties as a restorative aide, working with patients to keep them mobile, independent, and able to maintain their range of motion. Kelli always has a smile on her face and is ready and willing to lend a helping hand. Kelli works closely with the TruRehab team ensuring that patients continue their daily exercise and strengthening even after they have graduated from therapies. Kelli also works with our Activities Director. She helps enrich the lives of all of our residents every single day. If the facility needs her she is not hesitant to pick up extra shifts and volunteer for events to help out her team and provide quality care for her residents. Kelli is a very peaceful and kind hearted person. Her calmness and smile make our facility feel just like home.