IMG Compliance Program

The IMG Cares Ethics and Compliance Hotline is a reporting mechanism that facilitates reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective, or are impractical under the circumstances.

The Hotline is available to all of our Employees, Residents, family members or loved ones of our Residents, as well as contractors, vendors and others in a business relationship with IMG.   If you are unsure about where to go with your concerns, or you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, you should access the IMG Cares Ethics and Compliance Hotline.

The Hotline operates 24-hours a day, 7-days a week, and is run by an independent, third-party provider. The Hotline is designed to protect your confidentiality, and your anonymity, if requested. The Hotline provides a web-based reporting capability as well as a toll-free telephone-based service. Regardless of how a report is made, IMG prohibits retaliation against anyone who, in good faith, reports a possible violation or who participates in an investigation, even if sufficient evidence is not found to substantiate the concern. IMG will take appropriate action against any individual determined to be engaging in retaliatory conduct.

The IMG Cares Ethics and Compliance Hotline is toll free 1-855-241-1904 or to report on our website visit