Congratulations to Chad Cutler | IMG September Customer Service Superstar

Congratulations to Chad Cutler, maintenance assistance, at Keosauqua Health Care Center … you are the IMG September Customer Service Superstar!

Superstars do everything they can to help their team and residents.  When we think of someone who goes the extra mile, we think of Chad Cutler. Chad is our maintenance assistant here at Keosauqua Health Care Center, but he is so much more than that.  Every morning when Chad arrives to work he walks throughout the entire building and stops by our dining room to greet all our residents and wish them a good day.  Chad helps with all things maintenance and is great at his own job duties, but it really stands out when he goes out of his way multiple times to help in a way that is beneficial to everyone. Chad has been witnessed helping in the dining room, getting residents things that they need and taking their menus to the food line, at after-hours events helping with set-up and tear-down, and helping with our new therapy department renovations. However, on more than one occasion, Chad has taken time out of his busy schedule to push a wheelchair behind a resident as two aids were walking the resident.  Chad is family here, he always assures that things in his control are running smoothly and getting completed. We are so thankful he is a part of our team, he sets an astounding example of residents first!


Thank you Chad for your dedication and helpful spirit to our Residents and your coworkers!