IMG January Customer Service Superstar | Amanda Totten

 

Congratulations to CNA Amanda Totten from Paris Health Care Center!  We are proud to award you the IMG January Customer Service Superstar award!

Amanda Totten, CNA, at Paris Healthcare Center, is always there with a helping hand.  No matter what it is that needs done, when she is doing it, Amanda is doing it with a smile!

The residents love her and her witty sense of humor. The staff appreciate her and know they can count on Amanda if ever needed.

Amanda is a huge help to our DON, nurses and all the other CNAs.  Recently our scheduler has been on sick leave and Amanda has worked day and night helping to fill the schedule. She not only has picked up extra hours but has made numerous calls to try to fill the holes. She recently made a post on her own personal Facebook page that said "We have the best LPNs and RNs at Paris Healthcare Center! They have all been working their butts off as CNAs to help cover shifts.  And if they are not working as CNAs they are helping us.  If you're a CNA, you need to come apply at PHC. 1011 N Main St.  It’s a great place to work!"

Amanda also helps us during National Nursing Home Week.  We put on one of the biggest car shows in the area and Amanda and her husband are always the first to arrive, with their corvette, and the last to leave.  They help promote it throughout the area.  They help with setting up and directing the heavy flow of show and antique cars on the PHC parking lot.

PHC car show coordinator Joyce York LPN, said the show wouldn't be what it is today without Amanda and her husband's help.

Amanda is exactly what every skilled nursing facility needs. We are fortunate to have such a dedicated, caring and awesome  "family" member at Paris Healthcare Center.

Thank you Amanda for all you do for the Residents and employees at Paris Healthcare!