Everyday Tells A New Story at IMG. Check out STORIES on our website to learn more about what's happening at IMG. We love our tales of employees who went the extra mile. Join us for stories of the past, such as events that brought joy or inspiration to our Residents, New Chapters and stories about present-day acts of kindness and people who pay it forward. If it's happening at IMG, you will read about it here, because we put our Residents First!
Sam Conner, Cloverleaf
Cloverleaf’s Health Care in Knightsville, Indiana would like to nominate CNA, Sam Conner, for IMG customer service superstar 2017. Sam Conner is a CNA who has worked at Cloverleaf for 6 years. Sam has been nominated for her supporting role to a resident who has a rare neurological disease that has affected not just the resident herself but also has affected the resident’s family too. It is often said that working with the elderly “requires the patience of a saint.” When in reality it requires compassion, humanity, kindness and the patience of a saint.
Jenell Dixon, Kendallville Manor
Jenell has been at Kendallville Manor since August 2011. She started as a part time RN and accepted the DON position in 2012. In a smaller facility like Kendallville Manor, the Director of Nursing often wears several hats and Jenell is a superstar at it!! Her emotional commitment drives her to work as a charge nurse if the scheduled nurse has a family emergency or when an unexpected illness arises; she has worked as a C.N.A. and her dedication shows every time she helps any department when needed. When she overhears a C.N.A. asking for extra help, many times I have heard her say,“I can help! I’ll be right there!”
Katie Clodfelter, North Logan
To say it best Katie Clodfelter is one of the rare gems that you will find at North Logan Health Care. Katie is the Rehab Director at our facility and to say she does a good job would not be enough to describe the joy, happiness and effort that she brings to our facility. We at North Logan Health Care can always count on Katie to be the life of any party and the positive vibe to every situation brought her way. Katie not only cares for the physical state of each and every resident here at our facility but she also takes time to support their mental well- being. Taking care of the heart, making sure that every need is met and that no one person gives up to early
Angela Keener, Warsaw Meadows
Angela has been on the Warsaw Meadows staff for 3 years. She has an excellent understanding of the MDS process and works tirelessly to assure the documentation is correct and we are documenting correctly and thoroughly. Her audit score for the last MDS audit was 92%.
Angela is constantly reviewing documentation and on a daily basis brings questions and suggestions to the table. She clearly understands the CMI process and looks for opportunities for improvement. She will inquire about resident conditions and offer suggestions that possibly improves the reimbursement score.
Jeff Fehrenbacher, Newton Illinois
If ever there was an individual that would exemplify the Maintenance Director of the year, it would be Jeff Fehrenbacher. Jeff’s daily schedule may look somewhat like the following:
Clock in at 7:30am (Never mind he pulled up to the facility at 7:00am to check on his parents who are also residents here. And by this time a half a dozen staff and or residents have stopped him to make a request of a repair, a needed item, or to simply find out what is on his agenda today).